Terms & Conditions

Effective Date: 08/07/25

1. Introduction

These Terms & Conditions govern the use of the website and services provided by A J Lucas Roofing Contractors Ltd (“we”, “us”, “our”). By using this website or engaging our flat roofing services, you agree to these terms in full.

2. Services

We provide flat roofing services and waterproofing services across Kent, London, and the South East of England. Details of the work, timeline, and costs will be set out in written quotations or contracts.

3. Estimates & Quotations

All estimates are based on the information available at the time. Final costs may vary if the scope of work changes or unforeseen issues arise.

4. Guarantees

We offer manufacturer-backed guarantees of up to 20 years, depending on the roofing system and materials used. Full terms of guarantees will be provided in writing.

5. Payment Terms

Payment terms will be outlined in your service agreement. Late payments may be subject to interest or additional charges in accordance with applicable laws.

6. Liability

We carry full public liability insurance and ensure all works are carried out to recognised industry standards. We are not liable for delays or damages caused by factors outside our control, including extreme weather, third-party interference, or client delays.

7. Intellectual Property

All content on our website, including images, text, and branding, is the property of A J Lucas Roofing Contractors Ltd and may not be used without permission.

8. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

Privacy Policy

Effective Date: 08/07/25

1. Who We Are

A J Lucas Roofing Contractors Ltd is committed to protecting your privacy and handling your data responsibly and in compliance with UK data protection laws.

2. What We Collect

We may collect and store:

  • Your name
  • Your contact details (email address, phone number)
  • Site or project address
  • Photos or plans provided by you for quotation or project planning

3. How We Use Your Information

We use your data to:

  • Respond to enquiries and provide quotes
  • Manage roofing projects and installations
  • Communicate during and after a project
  • Fulfil legal or warranty obligations

4. Data Sharing

We do not sell your data. Your information may be shared with:

  • Manufacturers or suppliers for warranty registration
  • Subcontractors or engineers working on your project
  • Regulatory bodies where legally required

5. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (where legally appropriate)
  • Withdraw consent for marketing communications at any time

Requests should be sent to: antony@ajlucasroofing.com

6. Cookies

Our website may use cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.

7. Security

We take appropriate technical and organisational measures to secure your data and prevent unauthorised access.

8. Contact

For any questions regarding this Privacy Policy, please contact:

A J Lucas Roofing Contractors Ltd
Email: antony@ajlucasroofing.com
Phone: 07831 333620